Ask us anything! Do you have any questions about product specifications or your order? Do you have any suggestions or new feature request? Use the contact form below and we will respond promptly. You can typically expect a response within 1-2 business days.

Don't want to use the contact form? You can send us an email directly at



Location: Papillion, Nebraska, USA


Please do not send a return before reaching out to support.

Tool Theory
PO Box 461055
Papillion, NE 68046


Do you accept returns?

Yes, we have a 14-day no hassle return policy. Please keep in mind that shipping costs are non-refundable. If you would like to start a return, contact

What is your normal shipping lead time?

We normally ship out within 1-2 business days after your order is confirmed. There may be slight delays during busy times such as the holidays. Please beear with us during the busy times, we will ship out orders as soon as possible!

Do you ship to my country?

Yes! We provide worldwide shipping options. If you have any problems during checkout, please contact support.

Something arrived damaged

Contact support if you received any products from your order that were damaged during shipping so that we can make it right. You can reach us a